PRIVACY POLICY

Privacy Policy

This comprehensive privacy policy outlines how Pestbusterzz (“we,” “us,” or “our”) collects, uses, protects, and manages your personal information when you visit our website at https://pestbusterzz.com/ or engage with our services. We are committed to protecting your privacy and have developed this policy to be transparent about our data practices.

Introduction

Pestbusterzz is the data controller responsible for your personal information collected through our website and services. We value your privacy and are committed to ensuring the confidentiality and security of your personal data in compliance with applicable privacy laws and regulations.

What Information We Collect

When you interact with our website or services, you may voluntarily provide us with personal information, including but not limited to:

Contact information (name, email address, phone number, physical address)
Account information when you register on our website
Payment information when you purchase our services
Service preferences and details about pest control needs
Communications with our customer service team
Feedback, reviews, or survey responses

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device, including:

Technical information, including your IP address, browser type and version
Time zone setting and location
Operating system and platform
Pages you view, how you navigate our website, and interaction patterns
Cookies and similar tracking technologies (see our Cookies section below)

How We Use Your Information

We process your personal information for the following purposes:

To provide and maintain our pest control services
To process transactions and send related information
To respond to your inquiries and provide customer support
To send service notifications and updates
To improve our website and services
To send marketing communications (with your consent)
To comply with legal obligations
To protect against fraudulent or unauthorized activity

SMS Marketing and Mobile Communications

If you opt in to receive SMS/text message communications from us, we want you to know:

Message Frequency: You may receive up to 5 messages per month related to appointments, promotions, and service updates.
Opt-In Consent: By providing your mobile phone number and explicitly opting in, you consent to receive text messages from Pestbusterzz.
Opt-Out Process: You can opt out at any time by replying “STOP” to any of our messages or contacting us directly.
Standard Rates Apply: Message and data rates may apply according to your wireless provider plan.
No Third-Party Sharing: Your mobile phone number and SMS consent information will never be shared with third parties or affiliates for marketing purposes under any circumstances. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary with service providers who help us deliver the text message services.

Who We Share Your Information With

We do not sell your personal information to third parties. We may share your information with:

Service providers who help us operate our business (e.g., payment processors, IT services)
Professional advisors (e.g., lawyers, accountants, insurers)
Government authorities when required by law
Business partners, but only with your explicit consent

Important: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure servers with access controls
Encryption of sensitive data
Regular security assessments
Staff training on data protection

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use

Essential cookies: Required for basic website functionality
Preference cookies: Remember your settings and preferences
Analytics cookies: Help us understand how visitors interact with our website
Marketing cookies: Used to deliver relevant advertisements (only with your consent)

You can manage your cookie preferences through your browser settings or our cookie consent tool.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

For All Users

Right to access personal information we hold about you
Right to request correction of inaccurate information
Right to opt out of marketing communications
Right to lodge a complaint with a supervisory authority

For European Users (Under GDPR)

Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to data portability
Right to object to processing
Rights related to automated decision-making and profiling

For California Residents (Under CCPA)

Right to know what personal information is collected
Right to know whether personal information is sold or disclosed
Right to opt out of the sale of personal information
Right to non-discrimination for exercising consumer rights

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. The criteria used to determine our retention periods include:

How long the information is needed to provide our services
Whether there are legal obligations to which we are subject
Whether retention is advisable in light of our legal position (such as for statutes of limitations or legal claims)

Children’s Privacy

Our website and services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we may have collected information about your child, please contact us immediately so we can take appropriate measures to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically to stay informed about our information practices.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Pestbusterzz
Email: info@pestbusterzz.com
Phone: 954-213-5293

We will respond to your inquiries as soon as possible, typically within 30 days.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described.